Cookie Policy

Last updated: Sep 1, 2026

Xoveni Cookie Policy

Last Updated: September 1, 2026

This Cookie Policy explains how Xoveni uses cookies and similar technologies when you access or use our website, client portal, social media marketing services, wallet, APIs, reseller and child-panel services, CRM tools, communication channels, support services, and other features made available through Xoveni.

This Cookie Policy should be read together with the Xoveni Privacy Policy and Terms & Conditions.

Depending on the Services you use, your device, your browser settings, your location, and the technologies enabled on Xoveni, different cookies or similar technologies may be used.

Where applicable law requires consent before non-essential cookies or similar technologies are used, Xoveni may request your consent through a cookie banner, preference center, or other consent mechanism.

1. What Are Cookies?

Cookies are small text files that websites may place on your browser or device when you visit or use an online service.
Cookies may contain identifiers or other information that allows a website to recognize a browser, maintain a session, remember preferences, support security functions, or understand how the website is used.
Cookies may remain on your device only during a browsing session or may remain for a longer period depending on their purpose and expiration settings.
Cookies do not necessarily identify you directly by name, but information stored or associated with cookies may be considered personal information under some privacy laws.

2. Similar Technologies

In addition to cookies, Xoveni may use technologies such as local storage, session storage, pixels, tags, SDKs, device identifiers, browser identifiers, server-side identifiers, authentication tokens, or similar technologies.
These technologies may perform functions similar to cookies, including remembering settings, maintaining authenticated sessions, measuring activity, improving security, or supporting integrations.
References to “cookies” in this Policy may also include similar technologies where appropriate.

3. Why Xoveni Uses Cookies

Xoveni may use cookies to operate and secure the Services.
Cookies may be used to keep users signed in to their accounts.
Cookies may remember language, currency, display, interface, or other preferences.
Cookies may support wallet, checkout, payment, reseller, child-panel, CRM, support, or account functionality.
Cookies may help detect suspicious activity, account takeover attempts, fraud, or security threats.
Cookies may help Xoveni understand how users interact with the website and identify technical issues.
Cookies may be used to improve performance, usability, reliability, and functionality.
Where enabled, cookies may support analytics, attribution, referral programs, or marketing activities.

4. Strictly Necessary Cookies

Strictly necessary cookies are required for core website and account functionality.
These cookies may be necessary to authenticate users, maintain sessions, process requests, protect accounts, prevent fraud, remember security settings, or provide essential Services.
Certain wallet, payment, checkout, API dashboard, reseller, CRM, or support features may depend on strictly necessary cookies or equivalent technologies.
Because these cookies are necessary to provide requested Services, they may not require consent in jurisdictions where applicable law permits their use without consent.
Blocking strictly necessary cookies may prevent parts of Xoveni from functioning correctly.

5. Authentication and Session Cookies

Xoveni may use cookies or tokens to identify an authenticated session after a user logs in.
Session technologies help prevent users from having to authenticate again on every page.
Authentication cookies may also help protect against unauthorized access, session hijacking, or other security risks.
Session cookies may expire when you sign out, close your browser, after a period of inactivity, or according to security settings.
Users should sign out when using shared or public devices.

6. Security and Fraud-Prevention Cookies

Xoveni may use cookies, device identifiers, session information, IP-related data, or similar technologies to detect suspicious activity.
These technologies may help identify unusual login behavior, multiple-account abuse, automated attacks, payment fraud, account takeover attempts, malicious traffic, or violations of Xoveni policies.
Security technologies may also be used to support rate limiting, bot detection, authentication, and other protective measures.
Security-related processing may occur regardless of optional analytics or marketing preferences where permitted by applicable law.

7. Preference Cookies

Preference cookies may remember choices you make when using Xoveni.
These choices may include preferred language, currency, region, interface settings, dashboard preferences, or other personalization options.
Preference cookies may improve usability by preventing users from having to reselect settings during future visits.
Disabling preference cookies may cause some settings to reset between sessions.

8. Functional Cookies

Functional cookies support enhanced website or account functionality that may not be strictly necessary for basic operation.
These cookies may support chat functionality, customer support tools, integrations, interface preferences, or other optional features.
Some functional cookies may be provided by third-party services integrated with Xoveni.
Disabling functional cookies may prevent certain optional features from working properly.

9. Analytics Cookies

Xoveni may use analytics technologies to understand how visitors and users interact with the Services.
Analytics information may include pages visited, time spent on pages, navigation paths, browser type, device type, approximate location, referring source, errors, performance data, and other usage information.
Analytics information may help Xoveni identify popular features, technical problems, usability issues, and opportunities to improve the Services.
Where required by applicable law, analytics cookies will be used only after obtaining appropriate consent.
Xoveni may use first-party analytics, third-party analytics, or a combination of both.

10. Performance Cookies

Performance cookies may collect information about website speed, loading times, system errors, responsiveness, and technical performance.
This information may help Xoveni troubleshoot problems and improve platform stability.
Performance data may be aggregated or analyzed together with other technical information.
Where performance technologies are not strictly necessary, consent may be obtained where required by applicable law.

11. Advertising and Marketing Cookies

Xoveni may use advertising or marketing cookies if advertising, remarketing, campaign measurement, or similar features are enabled.
Marketing technologies may help measure whether an advertisement or campaign resulted in a visit, registration, deposit, purchase, or other activity.
These technologies may also help limit repeated advertising or create audience segments.
Third-party advertising providers may use their own identifiers and may process information according to their own privacy policies.
Where required by law, advertising or marketing cookies will not be activated until appropriate consent has been obtained.

12. Referral and Affiliate Tracking

If Xoveni operates referral, affiliate, partner, or promotional programs, cookies or similar technologies may be used to identify the source of a registration or transaction.
Referral technologies may record identifiers, referring links, campaign information, timestamps, or other information necessary to attribute activity.
Attribution periods may vary depending on the specific referral or affiliate program.
Referral tracking does not guarantee that a commission or reward will be payable, as separate eligibility requirements may apply.
Xoveni may use technical measures to detect self-referrals, duplicate attribution, fraudulent referrals, or program abuse.

13. Payment-Related Technologies

Payment processors or payment integrations may use cookies or similar technologies for checkout, authentication, fraud detection, risk analysis, transaction processing, or payment security.
These technologies may be placed or controlled by third-party payment providers.
Xoveni does not control all cookies used directly by external payment services.
The privacy and cookie practices of payment providers are governed by their own policies.
Blocking payment-related technologies may prevent certain payment methods from functioning correctly.

14. CRM and Customer Support Technologies

Xoveni may use cookies or similar technologies to operate customer support, live chat, helpdesk, ticketing, CRM, or Unified Inbox features.
These technologies may help associate a conversation with a browser session, account, ticket, or customer record.
Where third-party communication or support providers are used, those providers may place their own cookies or identifiers.
Information processed through CRM and customer support features is also governed by the Xoveni Privacy Policy.

15. Web Chat Cookies

Web Chat functionality may use cookies, session identifiers, local storage, or similar technologies to maintain a conversation between page visits.
These technologies may help determine whether a visitor has an existing support conversation.
Web Chat technologies may also record technical information necessary for security, routing, or service delivery.
Disabling Web Chat-related storage may cause conversations or preferences to reset.

16. Reseller and Child-Panel Cookies

Reseller and child-panel functionality may rely on cookies for login sessions, customer authentication, preferences, cart or order functionality, support, security, and other panel features.
Child panels may operate under different domains or branding while using Xoveni infrastructure.
Depending on configuration, a reseller may also add lawful third-party analytics, marketing, support, or other integrations to its own panel.
Resellers are responsible for providing appropriate cookie disclosures and obtaining consent from their own end customers where required by law.
Xoveni's Cookie Policy does not automatically replace a reseller's independent legal obligations.

17. Third-Party Cookies

Some cookies used through Xoveni may be placed or controlled by third parties rather than directly by Xoveni.
Third parties may include payment processors, analytics providers, hosting or security providers, communication platforms, support services, advertising providers, or other integrated services.
Third-party cookies are subject to the policies and technical controls of the relevant provider.
Xoveni may not be able to directly delete or modify a cookie placed independently by a third party.
Users should review the privacy and cookie information provided by relevant third-party services where appropriate.

18. First-Party Cookies

First-party cookies are cookies associated with the Xoveni website or domains used to provide Xoveni Services.
Xoveni may use first-party cookies for authentication, preferences, security, analytics, service functionality, and other legitimate purposes.
First-party cookies may be session cookies or persistent cookies depending on the function they perform.

19. Session Cookies

Session cookies are generally temporary and may be deleted when you close your browser or end your session.
Xoveni may use session cookies to maintain authentication, preserve temporary settings, protect forms, process navigation, or operate other session-based functionality.
The exact lifetime of a session cookie may depend on security and technical configuration.

20. Persistent Cookies

Persistent cookies remain on a device beyond the current browsing session until they expire or are deleted.
Xoveni may use persistent cookies to remember preferences, recognize returning browsers, support security, maintain consent choices, or enable other longer-term functionality.
The expiration period of persistent cookies varies according to their purpose.
Users may generally delete persistent cookies through browser settings.

21. Cookie Duration

The length of time a cookie remains on your device depends on its purpose and technical configuration.
Some cookies may exist only for the duration of a session.
Other cookies may remain for days, months, or another defined period.
Xoveni may adjust cookie retention periods as Services, integrations, or security requirements change.
Cookies may also be deleted before their scheduled expiration through browser or consent settings.

22. Cookie Consent

Where required by applicable law, Xoveni may request consent before using optional cookies such as analytics, advertising, or certain functional cookies.
A cookie banner or preference center may allow users to accept, reject, or manage categories of optional cookies.
Strictly necessary cookies may remain active because they are required to provide requested Services or protect platform security.
Consent choices may be stored using a cookie or similar technology so that Xoveni can remember the user's selection.
Users may be asked to update their choices if material changes are made to the cookies or technologies used.

23. Managing Cookie Preferences

Where Xoveni provides a cookie preference center, you may use it to manage available categories of optional cookies.
You may be able to change your preferences after your initial selection.
Changing cookie preferences does not necessarily delete cookies already stored on your device by third parties.
Browser settings may also be used to remove existing cookies or block future cookies.
Certain functionality may be unavailable if required technologies are blocked.

24. Browser Controls

Most modern browsers allow users to view, delete, block, or restrict cookies.
Browser controls differ between providers and versions.
Users may be able to configure browsers to reject all cookies, reject third-party cookies, delete cookies when the browser closes, or notify the user when a cookie is being placed.
Blocking all cookies may prevent Xoveni login, account, payment, support, security, or other essential functionality from working properly.
Xoveni does not control the cookie-management interface provided by your browser.

25. Mobile Device Controls

Mobile operating systems and browsers may provide additional privacy or tracking controls.
These controls may limit advertising identifiers, cross-application tracking, location access, browser storage, or similar technologies.
The availability and effect of these settings depend on the device, browser, operating system, and third-party services involved.
Users should review the privacy settings available on their own devices.

26. Do Not Track Signals

Some browsers allow users to transmit a “Do Not Track” or similar preference.
There is not a universally standardized technical or legal interpretation of all Do Not Track signals.
Xoveni may not respond to every browser-level Do Not Track signal unless applicable law requires otherwise.
Where legally recognized universal opt-out mechanisms apply, Xoveni may process supported signals as required by applicable law.

27. Global Privacy Control

Certain browsers or extensions may transmit a Global Privacy Control or another legally recognized universal opt-out signal.
Where such a signal is legally required to be honored and technically applicable to Xoveni's processing, Xoveni may treat the signal as an opt-out request for relevant processing.
Global Privacy Control does not generally disable cookies that are strictly necessary for account security or service operation.
The legal effect of such signals varies by jurisdiction.

28. Cookie Data and Personal Information

Information collected through cookies may be linked with account information, technical data, device information, transaction information, or other information processed by Xoveni.
Where cookie information can identify or reasonably be associated with an individual, it may be treated as personal information under applicable privacy law.
The collection, use, disclosure, retention, and protection of personal information is further described in the Xoveni Privacy Policy.

29. Security of Cookie Information

Xoveni uses reasonable technical and organizational measures intended to protect information associated with cookies and sessions.
Authentication tokens and session identifiers should be protected because unauthorized access to them may create security risks.
Users should protect their devices, browsers, accounts, and login credentials.
Users should sign out of Xoveni when using shared or public computers.
No browser or online storage technology can guarantee absolute security.

30. Cookies and Account Security

Cookies may help Xoveni determine whether a browser or session has already been authenticated.
Security cookies may also help detect sudden changes in login behavior or suspicious requests.
Clearing cookies may sign you out or require additional authentication.
Xoveni may invalidate sessions or authentication cookies where account compromise or security risk is suspected.

31. Cookies and API Usage

Direct server-to-server API requests generally rely on API authentication mechanisms rather than ordinary browser cookies.
However, cookies may still be used when accessing API documentation, dashboards, account management interfaces, or other browser-based API features.
API credentials should never be treated as substitutes for secure browser authentication practices.
API use remains governed by the Xoveni Terms & Conditions and Acceptable Use & Delivery Policy.

32. Cookies and Logged-Out Visitors

Xoveni may use certain cookies or similar technologies before a visitor creates an account or logs in.
These technologies may support language preferences, security, fraud prevention, consent preferences, analytics, referral tracking, or other permitted functions.
Where applicable law requires consent, optional cookies for logged-out visitors will be subject to the relevant consent mechanism.

33. Cookies and Logged-In Users

Logged-in users may receive cookies or session technologies necessary to authenticate and operate their accounts.
Account-related cookies may be associated with user identifiers, account settings, security information, or other platform data.
Logging out may invalidate or remove some session-related technologies, but certain preference, security, consent, or analytics cookies may remain where permitted.

34. Cookie Information From Third Parties

Xoveni may receive limited information generated through third-party cookies or integrations.
This information may include referral source, campaign information, payment status, fraud signals, analytics events, technical identifiers, or other integration-related information.
Third-party data received by Xoveni is handled according to the Xoveni Privacy Policy and applicable contractual requirements.

35. Analytics Providers

Xoveni may use one or more analytics providers to measure website traffic, usage, performance, and user interactions.
The specific analytics services used may change as Xoveni's technology and business requirements evolve.
Analytics providers may process device identifiers, IP-related information, usage events, browser information, or other technical information.
Where required, analytics providers will be activated only after appropriate consent.
Xoveni may configure analytics services to reduce unnecessary data collection where reasonably practical.

36. Security and Infrastructure Providers

Hosting, CDN, firewall, bot-protection, fraud-prevention, or security providers may use cookies or similar identifiers necessary to protect Xoveni.
These technologies may help distinguish legitimate users from malicious automated traffic.
Security technologies may process IP addresses, browser characteristics, request patterns, challenge responses, or device-related signals.
Blocking security technologies may prevent access to Xoveni where they are necessary to protect the platform.

37. Social Media Integrations

If Xoveni includes embedded content, login functionality, communication integrations, sharing tools, or other social media features, the relevant third-party platform may use cookies or similar technologies.
These third parties may receive information about your interaction with their features.
Their use of information is governed by their own privacy and cookie policies.
Xoveni does not control the independent cookie practices of external social media platforms.

38. Embedded Content

Pages on Xoveni may contain embedded content or functionality provided by third parties.
Embedded videos, widgets, support tools, payment interfaces, social features, or other external content may use third-party cookies.
Interacting with embedded content may allow the third party to receive information about your browser or activity.
Where required by law, optional embedded technologies may be restricted until consent is provided.

39. Changes to Third-Party Technologies

Third-party providers may change their cookies, identifiers, retention periods, or processing practices without Xoveni directly controlling those changes.
Xoveni may periodically review integrations and update this Cookie Policy or its consent mechanisms where appropriate.
Users may also review the privacy or cookie information of relevant third-party providers.

40. International Processing

Information associated with cookies may be processed in countries different from the country where you are located.
Xoveni may use hosting, analytics, security, payment, communications, or other providers operating internationally.
International processing is further described in the Xoveni Privacy Policy.
Where applicable law requires safeguards for international transfers, appropriate mechanisms may be used.

41. Children's Privacy

Xoveni is not intended for individuals who do not meet the minimum age requirements stated in the Xoveni Terms & Conditions.
Xoveni does not knowingly use cookies to intentionally profile children for advertising in circumstances where such activity would be unlawful.
If Xoveni becomes aware of unlawful processing involving a child, appropriate steps may be taken in accordance with applicable law.

42. Reseller Responsibilities

Resellers and child-panel operators may have independent legal obligations concerning cookies used on their own domains or panels.
A reseller should disclose cookies and similar technologies used for its own analytics, advertising, payment, chat, affiliate, or other integrations.
Where required, resellers should provide appropriate consent or opt-out mechanisms to their own customers.
Xoveni is not responsible for unauthorized tracking technologies independently added by a reseller.
Resellers should ensure that optional integrations comply with applicable privacy and cookie requirements.

43. Changes to Cookie Preferences

Users may change optional cookie preferences where a preference mechanism is available.
A change generally applies prospectively and may not undo processing that lawfully occurred before the preference was changed.
Some third-party cookies may need to be deleted through browser settings or the third party's own controls.
Users may need to refresh or revisit the website before some preference changes take full effect.

44. Consequences of Blocking Cookies

Blocking strictly necessary cookies may prevent account login or other core functionality.
Blocking preference cookies may cause language, currency, or interface selections to reset.
Blocking analytics cookies may reduce Xoveni's ability to understand website usage but should not normally prevent basic access.
Blocking payment or integration-related cookies may prevent the relevant third-party feature from functioning.
The specific impact depends on the cookie or technology being blocked.

45. Updates to Cookie Inventory

The cookies and technologies used by Xoveni may change as features, providers, integrations, payment methods, CRM tools, security systems, or analytics services are added, removed, or modified.
Xoveni may update its cookie banner, preference center, technical configuration, or this Policy to reflect these changes.
Where a detailed cookie inventory is made available through a consent management interface, that interface may provide more current technical details about specific cookies.
The absence of a specific cookie name from this Policy does not mean that a technology cannot be used where otherwise disclosed and lawfully permitted.

46. Relationship With the Privacy Policy

The Xoveni Privacy Policy provides broader information about how personal information is collected, used, stored, disclosed, transferred, protected, and retained.
This Cookie Policy specifically addresses cookies and similar technologies.
Where information collected through cookies constitutes personal information, the Privacy Policy also applies.
Users should review both policies to understand Xoveni's privacy practices.

47. Relationship With Other Xoveni Policies

This Cookie Policy should be read together with the Xoveni Terms & Conditions, Privacy Policy, Refund & Refill Policy, Acceptable Use & Delivery Policy, and any other policies applicable to the Services.
Cookies or technologies used in connection with reseller, child-panel, CRM, payment, API, or communication functionality remain subject to the applicable Xoveni policies.
If a third-party provider has separate terms or privacy requirements, those terms may also apply to the user's interaction with that provider.

48. Changes to This Cookie Policy

Xoveni may update this Cookie Policy to reflect changes in technology, Services, integrations, analytics, advertising, payment systems, security tools, privacy laws, or operational practices.
The latest version will be published on Xoveni with an updated “Last Updated” date.
Where required by applicable law, additional notice or renewed consent may be requested for material changes.
Users are encouraged to review this Policy periodically.

49. Contact

Questions or requests regarding this Cookie Policy, cookies used by Xoveni, or available privacy controls may be submitted through the Xoveni support system.
Email: support@xoveni.com
Website: https://xoveni.com

Cookie Policy Acknowledgment

By accessing or using Xoveni, you acknowledge that you have been provided with information about Xoveni's use of cookies and similar technologies.
Where consent is required by applicable law, optional cookies will be subject to the applicable consent choices available through Xoveni.